1. How can I register for a mass?
Ans: Those who wish to attend mass can do so only through the  Choose Preferred Mass link on the website. Click on Register

2. What is the information that we need for registration?
Ans: Name, mobile Number, Emirates ID, Date of Birth and Email address (Mobile number, Emirates ID and Email ID are the unique fields. You cannot use the same information for the multiple registrations)

3. What are the Age limit for registration?
Ans: According to the latest advisory from the Abu Dhabi Department of Community Development, the previous age limits no longer apply. However, in the interest of your safety, we recommend that children below the age of nine and the elderly who have any serious medical conditions remain home and join us online. 

4. What if my Emirates ID has expired?
Ans: You can still use the Emirates ID to register and you need to bring the Emirates ID while attending the mass for verification.

5. How can I book for a Mass?
Ans: Once you log in to your account you can choose your preferred mass.

6. How many masses can I book at a time?
Ans: We upload Two weeks schedule at a time. So the first mass you select will be confirmed immediately provided there is available seat in that particular mass. The second mass will be automatically added to the waiting list. This is to give a chance to other faithful to attend the mass.

7. If I am on waiting list, will I get a chance to attend the mass?
Ans: Yes. If there are no new comers then your waiting list will change to confirmed, 24 hrs prior to the mass.

8. What is Waiting List 1 and Waiting List 2?
Ans: Waiting List 1 is if you are a new comer and you have booked after the set limit, you will be on Waiting List 1. In case the confirmed new comer cancels the booking, your booking will be confirmed. Waiting List 2 is if you are already confirmed for one mass, you will be on the waiting list 2 for the second mass for that particular schedule for two weeks period.

9. When will I get the SMS about my mass confirmation?
Ans: You will receive the SMS on previous day or 22 hrs. prior to the service.

10. Can I cancel the mass booking after receiving the confirmation?
Ans: Yes, you can cancel the mass any time before 24 hrs.

11. Why can I not cancel the mass booking within 24 hrs.?
Ans: The system changes the booking status 24 hrs. before the mass, so that the people who are on waiting list will be confirmed as they get enough time to prepare to attend the service. Even the mass is not displayed or visible on the booking 24 hrs. before the service.

12. I booked my first mass and I am on waiting list, can I book for another mass which is available?
Ans: Yes, it will be better to cancel your mass which is on waiting list and book another one which is available so by doing this the system will detect you as a new comer.

13. I have not received the SMS, how do I know if my booking is confirmed?
Ans: You can always login to your account and check My Reservations for the status.

14. How often is the new schedule uploaded?
Ans: We upload the two week schedule at a time.

15. I am a parishioner of another parish, can I attend the mass in Abu Dhabi Church?
Ans: Yes, the Church is always open for the faithful provided you adhere with the instructions set up by Abu Dhabi Government.

16. I am a parishioner from Al Ain, can I attend the mass in Abu Dhabi?
Ans: Yes, Al Ain and Mussafah are within Abu Dhabi limits, hence you can attend the mass.

17. I am on Visit Visa, how can I book for a mass?
Ans: You are welcome to attend the 9.00 am mass on weekdays (Mon - Thu). Please carry your passport for verification. 

18. How many masses can I attend in a month?
Ans: You can attend maximum 3 masses in two weeks.

19. Does the above 3 masses include Sunday obligatory or Daily mases?
Ans: Yes. These 3 masses can be any of your preferred masses.

20. What if I have entered a wrong emirates id number while registering?
Ans: All information entered on the system should be accurate failure of any information may not allow you to attend the mass.

21. Why do I need to bring the emirates id to attend the mass?
Ans: We scan your emirates id at the entrance of the church to verify the booking. Upon verification you will be allowed to enter the church.

22. I have already attended a English mass, will I get a chance to attend the language mass?
Ans: We have not distinguished between English and language masses. Our aim is to allow faithful to attend at least one mass in two weeks of your preference (English or language mass)

23. Can I get to attend a mass on my birthday or wedding anniversary?
Ans: It’s always better to book the mass in advance as you are aware of the dates.

24. What if I want to attend a mass in case of death in the family?
Ans: Upon request through the parish office, we can help you provided there is seat availability in the church.

25. How early should I come to attend the mass?
Ans: Church gates open one hour before the service (except 6:30 am mass which is half hour). It is always better you come early to complete the checks and occupy the seat.

26. What if I am confirmed but late for the mass?
Ans: We close the gate when the mass starts. Hence you will not get a chance to attend the mass.

27. I had made one booking and I could not attend the mass, will I get another chance?
Ans: If you have missed to attend, you have lost the chance. The next mass you book will be on waiting list and will be confirmed based on the availability.